TELECOMMUNICATIONS
If the companies want to gain their place in the global market of the telecommunications industry, then the organizations are required to meet the growing connectivity demands of the customers. It is necessary to tackle the security problems by taking help of the company which can provide the best and latest technological services and devices. Wintel Global is one of the leading telecom outsourcing companies in India. The major goal of the telecom companies should be delivering the required efficiencies so that they can focus on their basic capabilities.
What services are provided to our clients?
- Sales and Contract Administration
The preparation of the contract comes under our responsibility and that’s why our clients can be free from such things. We will provide the sales order taking, inside sales and the call center services to our clients.
- Operations
Our services include providing billing support, planning of traffic routing, usages analytics to our clients. The contact center is the way to develop a relationship with the customers and the company.
- Order Management
We keep an eye on all the processes which include the management of order. The provisioning of order, the introduction of new products and services along with billing services are our duty to our clients. In these days, the order tracking system is used by most of the customers and that’s why we have made enable this process for our clients. The management of the whole date along with the technical support of your company will be our main work.
- Customer Acquisition
We enable the telecom companies to reach Customer acquisition by providing the best services. Our services include the fulfillment of the order, entry of orders, lead generation and outbound sales. The contract management between by the customers and the company is the base for the trust between the two.
What are the advantages of getting connected with us?
- Data security system
We are providing advanced security level services to our customers so that they can satisfy their clients with a perfect data security system. Our experienced team of software engineers takes all the decision regarding the management of the data security systems.
- Customer satisfaction
Our first and most important goal is to satisfy our clients by providing the best services to their customers. When the customers will be satisfied, the clients will be satisfied with our services automatically.
- Improved efficiency
The efficiency of your company will improve when you will get in our contact. We will reduce the working burden of the telecom service providers so that they can think about other plans for the development of their business.
- Real-time reporting services
We will make sure that our customers get the real-time reporting services in order to know about the live situation of the telecom system.
- Bilingual support
Our customer call centers are providing services in two languages. One is English and another one is Hindi. The customers can get to use any of the services for removing the doubts arising in their mind with our inbound customer care services.